Technology Implementation & Adoption
Turn Vendor Promises into Actual Results
Guide technology selection, implementation, and organizational adoption to maximize ROI and minimize disruption.
The Challenge
Technology vendors often promise to transform operations, drive efficiency and deliver ROI in a matter of months. In practice, projects run over budget, fall behind schedule and encounter user resistance. Features may fail to perform as expected, integration becomes a major headache and the system designed to solve problems starts creating them.
The issue is not the technology itself but the lack of expertise in selecting, implementing and driving adoption of complex solutions. Organizations rely on persuasive sales pitches instead of objective evaluations, underestimate the effort required for change management and assume technology will fix organizational issues when it actually exposes existing gaps.
Our Approach
We guide your technology investment from initial selection through successful adoption. Our methodology includes:
- Technology evaluation: Assess options based on your specific requirements rather than marketing claims
- Requirements definition: Establish clear criteria for success before selecting a solution
- Vendor selection: Manage RFPs and negotiations to secure the right platform at the right cost
- Implementation planning: Develop rollout strategies that minimize disruption and keep the project on track
- Change management: Engage stakeholders and train users to ensure real adoption
- Post-implementation optimization: Monitor performance and fine-tune processes to achieve the promised outcomes
Our team has deployed enterprise platforms, overseen vendor relationships and driven adoption across diverse industries. We know what works because we have done it.
What You Get
- Technology investments that deliver on their promises
- Implementations completed on time and within budget
- High user adoption rates driven by clear communication and targeted training
- Vendor relationships managed in your best interest
- Confidence that your technology aligns with and supports your business strategy
Who This Is For
- Organizations rolling out major systems such as RPM, patient engagement programs, EHR, Telehealth, digital health solutions such as AI scribes, GRC, RMIS, and other industry-specific platforms
- Companies recovering from previous technology challenges and seeking a dependable partner
- Leadership teams facing overwhelming vendor options and uncertainty of which solution is best
- Businesses struggling with low adoption rates and poor return on investment
- Organizations in need of expertise in both technology and organizational change
Why Choose 221b
We understand both vendor promises and end-user needs. Our cross-industry background enables us to separate flashy demo features from those that drive everyday value. Because we do not resell technology, our only goal is to make sure your investment delivers tangible results.
Ready to Make Technology Work for You?
Schedule a complimentary 30-minute Discovery Session to discuss your technology implementation needs.